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FAQ

Product
We know many sunscreen brands are out there – they also want to keep you safe! The difference between them and KLĒNSKIN is the patented QUANTASPHERE® technology. This means our sunscreen creates a protective barrier on the skin, whereas most other sunscreens absorb into the skin. Unlike mineral sunscreen, our formula is lightweight, non-greasy, and feels like you’re wearing nothing at all.
The best sunscreen and bug repellent is the one you actually wear.

Our Quantasphere encapsulated patented technology allows our sunscreen and bug repellent to sit on top of the skin in a thin protective layer. Unlike other sunscreens and bug repellents, the non-greasy, topical protective layer sits on top, using positively charged capsules to bind to the natural negative charge of your skin without being absorbed. It protects itself during washing, and even stays on after rinsing and pat drying, making KLĒNSKIN the first of its kind.
We're glad you asked! Our SPF 30 stick, SPF 50 lip balms, and SPF 30 gel are all reef-safe.
Yes, all KLĒNSKIN products are kid-friendly!

KLĒNSKIN was developed by moms as a safe, effective sunscreen for especially sensitive skin. Our products contain zero parabens, gluten, oxybenzone, fragrances, or dyes.
KLĒNSKIN insect repellent uses plant-based ingredients such as Diatomaceous Earth, Beeswax, Wintergreen Oil, Polyethylene and Castor Oil to repel insects. Our formula also utilizes our proprietary QUANTASPHERE® (QS) encapsulated technology with a blend of essential oils, creating a barrier to repel mosquitoes and ticks.
All of KLĒNSKIN's products have passed the necessary testing to support our claims. They’ve passed the critical wavelength test to be Broad Spectrum, and our Wash On Sunscreen adheres to all standard testing and has been tested for effectiveness after you apply to wet skin.
Yes! We strive to create products we know our friends and community will enjoy using. We want you to feel confident that your skin is safe and protected when using KLĒNSKIN. All of our products are designed by a Board Certified Dermatologist and are non-comedogenic and hypoallergenic.

We recommend patch testing if you are concerned about the way a product might react with your skin. With any of our products, you should avoid applying to broken skin or getting in contact with the eyes. If you have any specific questions, feel free to reach out to us at info@klenskin.com.
KLĒNSKIN's shelf-life is two years.
No, we are proud to say KLĒNSKIN is not tested on animals!
Yes! Our sunscreen is designed to work effectively, even with makeup applied on top.
KLĒNKSIN is a high-quality sunscreen designed to give you the protection you need. Our unique formula does not leave a greasy residue on the skin and ensures your pores are not clogged.
Have no fear, our sunscreen is water-resistant for up to 80 minutes — the most durable on the market! That means it stays on even when you’re fully submerged.
Our SPF 30 Zinc Face & Body Gel is hypoallergenic and non-comedogenic, making it an ideal sunscreen for all skin types. In addition, our fragrance-free Wash On sunscreen has no added fragrances and is an excellent protective base layer for sensitive skin.
Lips are often neglected when applying sunscreen lotions and sprays. Additionally, sun-induced skin cancer on the lips tends to be much more aggressive. Our lip balms provide SPF protection in a convenient format that can be applied throughout the day as often as you need!
Broad-spectrum sunscreen is meant to protect your skin from harmful UVA (ultraviolet A radiation) and UVB (ultraviolet B radiation) rays.
No, it feels like a gentle milky cleanser. When you pat dry your skin will be soft and smooth with no greasy residue.
If you shower in the evening leave your bottle of KLĒNSKIN® next to your sink and in the morning wash your exposed areas such as your face, neck, hands, and arms. This will give you a daily base layer of sun protection.
Our Wash On Sunscreen makes it easy to start your day the right way. Its gentle, non-irritating formula is perfect for sensitive skin and will leave you feeling clean and refreshed. To use, apply to wet skin, work up a lather for 2 minutes, rinse, and pat dry. Reapply as directed with a traditional sunscreen such as our SPF 50 lotion.
No, all KLĒNSKIN® products are Paraben Free. KLĒNSKIN® Kids is Paraben and Sulfate Free.
Yes. Just like with any sunscreen if you are in the sun for long periods of time it is important to reapply. We recommend this product for everyday incidental sun exposure. (Incidental UV exposure accounts for 80% of sun damage.) Think of it as your daily base layer of sun protection. So remember for extended periods of sun exposure or swimming remember to reapply at least every two hours with a KLĒNSKIN® SPF 50.
There are different active ingredients in each product. Please check the specific ingredient listings on each product page.
Orders & Returns
Please contact info@klenskin.com if your package is damaged or missing.
In the continental United States, standard shipping is $5.80 and we offer free shipping on orders over $25. Shipping costs outside of the continental United States vary based on location and order weight.
We accept all major credit and debit cards as well as PayPal and Shop Pay.
Yes, KLĒNSKIN ships to certain countries outside the United States. Additional fees such as duties and taxes may occur once it enters your country.
Please email info@klenskin.com if you need to cancel an order.
Customer Service is available at info@klenskin.com.
Generally around 5-7 business days within the continental United States, but processing time may vary.
Once your order is processed, you will receive an email with your tracking number.

KLĒNSKIN's policy is valid for 15 days. We cannot offer a refund or exchange if 15 days have passed since your purchase. Your item must be unused and in the same condition you received it to be eligible for a return. It must also be in its original packaging, and all customers are responsible for handling shipping costs. Please contact info@klenskin.com if you have any further questions.